Privacy Policy for Ten Little Bluebirds
Welcome to Ten Little Bluebirds Photoraphy. This page outlines how we collect and use your information, as well as the terms of service for booking and working together.
Privacy Policy
We value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect your name, email address, phone number, mailing address, and any other details you provide when you:
Book a session
Fill out a form
Subscribe to our newsletter or text messages
How We Use Your Information
Your information may be used to:
Communicate with you about your session
Deliver services and products
Send scheduling reminders, promotional emails, or helpful content
Improve our services and client experience
Third-Party Services
We use secure, third-party platforms for scheduling, payments, gallery delivery, and communication. Your data is only shared with these platforms as necessary to conduct business.
Text Messaging
By providing your phone number, you consent to receive text messages related to your session or inquiries. Standard message and data rates may apply. You may opt out at any time by replying STOP.
Your Rights
You may request to access, update, or delete your personal data at any time by contacting us at [insert email].
Pricing
A non-refundable creative session fee is required at the time of booking and must be used for a full-length session. This fee secures your session date and includes a planning consultation. It does not include any digital or printed images. Packages and prints are available for purchase during your reveal session.
Package pricing may change at any time and is only guaranteed once a session is officially booked and placed on the calendar. If a session is rescheduled beyond six months of the original session date, it will be subject to the current pricing at that time.
If a client chooses to order additional images after their gallery has expired, those orders will also follow the current pricing structure.
Photo sessions are limited to immediate family members. A $30 fee applies for each additional individual beyond the immediate family.
We will travel up to 10 miles outside of Chicago or Naperville, IL. Travel beyond this range is available by custom quote.
All pricing and package contents are non-negotiable.
Rescheduling
If you need to reschedule your full-length session, your non-refundable session fee may be transferred one time to another session date of the same type within 30 days of the originally scheduled session.
If you wish to reschedule after the 30-day grace period, a $250 rescheduling fee will apply. This fee reflects the time and resources that were set aside for your original session and will be invoiced prior to rebooking. Rescheduling after 30 days is at the discretion of the photographer and subject to availability.
Sessions that are not rebooked within six months of the original session date are no longer transferable and will be treated as a new booking at the current pricing.
Mini-sessions are non-refundable but may be transferred to another available mini-session time or applied as credit toward a full-length session within 30 days of the original session.
If you or a family member is sick, please contact us as soon as possible. Rescheduling due to illness is always welcomed. We can also evaluate retouching options for scrapes, bruises, or blemishes.
Emergencies are understandable. Please let us know right away and we will gladly reschedule in cases of urgent or unforeseen family circumstances.
Please note that new activity schedules, general fatigue, or non-urgent conflicts are not valid reasons to reschedule. We reserve the right to decline late rescheduling in these situations, and appreciate your understanding.
Weather Policy
If the weather forecast predicts more than a 50% chance of rain the day before your session, we will reach out to discuss the possibility of rescheduling or moving the session indoors to our Lincoln Park or Naperville studio.
If wind speeds exceed 15 mph, we will also be in touch the day before to determine whether you'd prefer to reschedule or move the session indoors. Wind can significantly affect hair and clothing and may not be possible to correct in editing.
Session Length
Full-length sessions are up to 60 minutes. Often, we are able to capture a full gallery in less time, especially when working with children.
Mini-sessions and styled sessions may vary in length depending on the session type.
Apparel
Wardrobe support is included with all full-length sessions and is highly recommended. Due to time constraints, mini-sessions do not include outfit changes.
Reveal Session
You’ll be invited to a personalized reveal session 2–3 weeks after your photo shoot. Full-length session galleries include 20 or more carefully curated images for you to review and purchase.
While you may see many photos taken during the session, only the best are selected and professionally edited for your gallery.
Images are stored for six months after the session date. After that time, files are deleted and will no longer be available.
Print Policies
Please allow up to three weeks for print delivery. Albums take 4–6 weeks to complete after client image selections have been submitted. This timeline may be extended during busy seasons or if there are delays in client ordering.
Shipping charges apply to all orders.
We can only guarantee print quality for orders placed through our studio’s partnered professional lab.
All sales of digital files, prints, and products are final.
Due to variations in screen calibration, actual printed colors may differ slightly from what appears on your device.
Copyright
All images are copyrighted by Emily Cummings Photography (Ten Little Bluebirds, LLC). Clients receive personal-use rights to purchased images.
You are welcome to post your images on personal social media accounts. Images may not be edited, sold, or used for advertising or commercial purposes without written permission.
Contact
For any questions about our policies, please contact us at:
Ten Little Bluebirds Photography
Naperville, IL
Email: emily@tenlittlebluebirdsphotography.com
Website: www.tenlittlebluebirdsphotography.com